Businesses have been forced to rapidly innovate in order to attract, develop, delight and retain customers during the COVID-19 pandemic.
Many of those adaptations may not only save businesses but also open new paths for growth and innovation. Recently, I was on a panel of UVA alumni experts for a conversation about how crisis is often the mother of innovation, and how we all are learning from customers to reinvent products and services for future growth.
And if you missed out recent remote forum, check that out here!
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