Back to Blogs

In today’s hyper-digital world, students aren’t just comparing universities—they’re evaluating experiences. From your website to your Instagram feed, every interaction contributes to how prospective students perceive your brand. So why do so many admissions marketing efforts fall flat?


The truth is, traditional strategies aren’t resonating with today’s students. They want relevance, transparency, and value, and they expect to find it quickly and digitally. If your messaging isn’t cutting through the noise, here’s why—and how to fix it.


1. Your Brand Story Isn’t Clear or Compelling

Prospective students aren’t just looking for a degree, they’re looking for a sense of purpose, identity, and belonging. That’s where brand storytelling strategies for universities come in. If your communications focus solely on stats, rankings, or facilities, you’re missing the emotional connection that drives enrollment.

The Fix: Lead with stories that reflect real student experiences. Showcase challenges overcome, communities built, and lives changed. Make your institution’s values come alive through your students’ voices—and share those stories consistently across channels.

2. Your Digital Presence Isn’t Optimized for Discovery


Having a sleek website doesn’t matter if no one can find it. Today’s students search for schools the same way they search for everything else: on Google. Without a robust SEO strategy, your institution could be invisible at key decision-making moments.

The Fix: Invest in SEO for higher education by optimizing for keywords students use (“best psychology programs in New England,” not “top-tier academic institution”). Use schema markup, improve site speed, and keep content fresh. And don’t forget local SEO—especially important for community colleges and regional universities.

3. You’re Not Using Social Media to Spark Real Conversations

Most institutions are on social media, but few are using it well. Too many channels are cluttered with polished graphics and top-down announcements that don’t feel authentic. Today’s students are looking for connection, not just content.


The Fix:
Develop social media engagement strategies for student recruitment that prioritize interaction over impression. Feature student takeovers, answer questions in real time, and create space for prospective students to comment, share, and engage. Platforms like TikTok and Instagram thrive on honesty and creativity, so loosen the tie a little.


4. You’re Marketing Like It’s 2015, Not 2025


Many university marketing strategies haven’t kept up with how students consume information today. Email blasts, static brochures, and overly formal CTAs feel outdated to a generation raised on streaming, swiping, and skimming.

The Fix: It’s time to modernize your university marketing strategies. Think mobile-first design, bite-sized video content, and dynamic email personalization powered by AI. Invest in marketing automation platforms that allow you to customize the student journey at scale. And test everything—from subject lines to video thumbnails—to learn what works.

5. You’re Focusing on Enrollment, Not the Entire Student Experience


Too often, admissions marketing ends at acceptance. But the student journey continues long after the deposit is paid, and if your messaging doesn’t reflect that, students will notice.

The Fix: Rethink your messaging through the lens of the full experience: what it feels like to attend, live, and thrive on campus. Use digital marketing not just to recruit, but to reinforce belonging. When students feel seen and supported, they’re more likely to apply—and more likely to stay.


Connection Starts with Understanding


If your admissions marketing isn’t connecting, it’s time to look inward. Students aren’t just numbers on a spreadsheet—they’re savvy consumers with high expectations. To reach them, your brand needs to speak with clarity, empathy, and authenticity across every digital touchpoint.

By combining strong storytelling with modern digital tactics—from SEO to social media—you can reshape perceptions, elevate your brand, and grow enrollment in ways that are both strategic and sustainable.

Want to know how to increase student enrollment through digital marketing?
TopRight helps institutions transform disconnected outreach into student-centered experiences. Let’s connect!